Life Lessons from the Bass Fishing Champion and C-Store Manager

This is part one of a jam-packed interview from a standout Parkland USA store manager, Curtis McBride.  Live from the C-store in Billings, Montana!  

• What Curtis learned about leadership as a 4-time state bass fishing champion.
• What a big fishing tournament taught him about success.
• Why he puts such such an emphasis on training his team.
• Advice for handling unexpected situations that happen in the store and life.
• What keeps customers coming back.
• The one thing that ALWAYS infuriates customers and how to avoid it.
• What you need to know about life in the convenience store.